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You're reading from  Creating Actionable Insights Using CRM Analytics

Product typeBook
Published inDec 2021
Reading LevelBeginner
PublisherPackt
ISBN-139781801074391
Edition1st Edition
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Author (1)
Mark Tossell
Mark Tossell
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Mark Tossell

Mark Tossell is passionate about solving problems and improving processes using data. Tableau CRM (Einstein Analytics) and Tableau, powered by AI, are the tools of his trade. He is a proud wearer of the Salesforce Gold Hoodie and recipient of the inaugural APAC Awesome Admin award. He is also a Trailhead learning addict, having earned over 420 badges. In addition, he is honored to be a Tableau CRM Ambassador and a Salesforce Partner Solution Engineer. Mark lives in Sydney, Australia, with his wife, Christina, and son, Adam.
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Managing CRMA access permissions

To ingest data and use it as a part of row-level security, you must have access to Salesforce data. Based on the permissions of the two systems of CRMA/Salesforce users, CRM Analytics gains access to Salesforce data. These two systems of CRMA/Salesforce users are as follows:

  • Integration User
  • Security User

Here is Integration User, as viewed in Setup in Salesforce:

Figure 7.2 – Integration User. Note the user profile; that is, Analytics Cloud Integration User

CRMA uses the permissions of Integration User when a data preparation job runs so that it can ingest data from Salesforce objects and fields. Access to any fields and objects that contain sensitive data should be restricted because the View All Data access is with Integration User.

The job will fail if the dataflow tries to read data from a field or an object where view permission is not given to Integration User.

Based on the User object...

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Creating Actionable Insights Using CRM Analytics
Published in: Dec 2021Publisher: PacktISBN-13: 9781801074391

Author (1)

author image
Mark Tossell

Mark Tossell is passionate about solving problems and improving processes using data. Tableau CRM (Einstein Analytics) and Tableau, powered by AI, are the tools of his trade. He is a proud wearer of the Salesforce Gold Hoodie and recipient of the inaugural APAC Awesome Admin award. He is also a Trailhead learning addict, having earned over 420 badges. In addition, he is honored to be a Tableau CRM Ambassador and a Salesforce Partner Solution Engineer. Mark lives in Sydney, Australia, with his wife, Christina, and son, Adam.
Read more about Mark Tossell