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You're reading from  Creating Actionable Insights Using CRM Analytics

Product typeBook
Published inDec 2021
Reading LevelBeginner
PublisherPackt
ISBN-139781801074391
Edition1st Edition
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Author (1)
Mark Tossell
Mark Tossell
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Mark Tossell

Mark Tossell is passionate about solving problems and improving processes using data. Tableau CRM (Einstein Analytics) and Tableau, powered by AI, are the tools of his trade. He is a proud wearer of the Salesforce Gold Hoodie and recipient of the inaugural APAC Awesome Admin award. He is also a Trailhead learning addict, having earned over 420 badges. In addition, he is honored to be a Tableau CRM Ambassador and a Salesforce Partner Solution Engineer. Mark lives in Sydney, Australia, with his wife, Christina, and son, Adam.
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Common questions and challenges

Here are some common questions and challenges that you might encounter when creating a dataset from Salesforce or CSV data:

  • If I make a mistake in the dataset builder, can I reopen it and make corrections? No, you cannot reopen the dataset builder once you have chosen to create the dataset. Changes will then need to be made in the data prep tool.
  • I made an error in editing the field attributes when uploading a CSV file, and now I want to make changes – how do I do that? You must make such changes in the CRMA data prep tool; you cannot return to the field attribute editing dialog box.
  • When augmenting a Salesforce object in the dataset builder, what if I need to make an inner or outer join, as opposed to a simple lookup or left join? This cannot be performed in the dataset builder; it must be done in a data recipe or in the dataflow builder.
  • I have augmented CSV data to a dataset, but I need to update that CSV data. What can...
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Creating Actionable Insights Using CRM Analytics
Published in: Dec 2021Publisher: PacktISBN-13: 9781801074391

Author (1)

author image
Mark Tossell

Mark Tossell is passionate about solving problems and improving processes using data. Tableau CRM (Einstein Analytics) and Tableau, powered by AI, are the tools of his trade. He is a proud wearer of the Salesforce Gold Hoodie and recipient of the inaugural APAC Awesome Admin award. He is also a Trailhead learning addict, having earned over 420 badges. In addition, he is honored to be a Tableau CRM Ambassador and a Salesforce Partner Solution Engineer. Mark lives in Sydney, Australia, with his wife, Christina, and son, Adam.
Read more about Mark Tossell