The capabilities of CRMA for data connections
CRMA offers you a great many options regarding the data that you can extract, load, transform, and analyze. This section will introduce you to the framework and tools that CRM Analytics provides for data ingestion and transformation. The resulting datasets will drive the lenses and dashboards that give your users the business insights they require.
In CRM Analytics, data connection and integration involve ingesting and preparing the Salesforce data and external data you want to visualize and investigate. External data is information that lives outside of the Salesforce org that is connected to your CRMA environment. This includes data from another Salesforce org, external applications, flat files, and other databases. After ingesting, connecting, and transforming the data, analytics users can analyze and explore it using CRMA lenses and dashboards.
Data preparation is the process of transforming your data into a form that is useful...