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You're reading from  Oracle Siebel CRM 8 Developer's Handbook

Product typeBook
Published inApr 2011
Reading LevelIntermediate
Publisher
ISBN-139781849681865
Edition1st Edition
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Author (1)
Alexander Hansal
Alexander Hansal
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Alexander Hansal

Alexander Hansal has worked as an IT professional in small, medium, and global corporations. Since 2001, Alexander works as a technical instructor and consultant for Siebel CRM and Oracle Business Intelligence in Europe. He enjoys teaching, and shares his knowledge and expertise in his classes at Oracle University and in his weblog, http://siebel-essentials.blogspot.com/
Read more about Alexander Hansal

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Summary


Siebel developers face several challenges while implementing workflow processes in Siebel Tools. In this chapter, we provided information about popular advanced techniques for configuring workflow processes.

Efficient exception handling is a key issue in programming and workflow development. We learned how to use the error exception connector and error processes to implement exception handling in Siebel Workflow.

Subprocesses, also shown in this chapter, allow implementation of reusable processes.

Furthermore we discovered the Siebel Operation step's ability to iterate through record sets and learned how to use preconfigured utility business services and dot notation to work with hierarchical property sets.

In the next chapter, we will learn how to implement Tasks to guide end users through business processes.

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Oracle Siebel CRM 8 Developer's Handbook
Published in: Apr 2011Publisher: ISBN-13: 9781849681865

Author (1)

author image
Alexander Hansal

Alexander Hansal has worked as an IT professional in small, medium, and global corporations. Since 2001, Alexander works as a technical instructor and consultant for Siebel CRM and Oracle Business Intelligence in Europe. He enjoys teaching, and shares his knowledge and expertise in his classes at Oracle University and in his weblog, http://siebel-essentials.blogspot.com/
Read more about Alexander Hansal