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You're reading from  Oracle Siebel CRM 8 Developer's Handbook

Product typeBook
Published inApr 2011
Reading LevelIntermediate
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ISBN-139781849681865
Edition1st Edition
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Alexander Hansal
Alexander Hansal
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Alexander Hansal

Alexander Hansal has worked as an IT professional in small, medium, and global corporations. Since 2001, Alexander works as a technical instructor and consultant for Siebel CRM and Oracle Business Intelligence in Europe. He enjoys teaching, and shares his knowledge and expertise in his classes at Oracle University and in his weblog, http://siebel-essentials.blogspot.com/
Read more about Alexander Hansal

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Invoking workflow processes


Workflow process definitions are always executed by the Workflow Process Manager business service. So when the question arises as to how to invoke workflow processes, we can rely on our knowledge on how to invoke a business service method. In Chapter 17, we already pointed out the invocation techniques for business services. For convenience the following shortened list conveys the most important invocation mechanisms for workflow processes:

  • Workflow policies: These can be defined by an administrator in the Workflow Policies view of the Administration - Business Process screen. A workflow policy consists of a set of conditions and a set of actions, which are executed when all conditions are satisfied. Workflow policies require additional server-side configuration steps that are out of the scope of this book.

  • Runtime events: These and their associated action sets are a real-time mechanism to invoke business service methods, and subsequently workflow processes,...

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Oracle Siebel CRM 8 Developer's Handbook
Published in: Apr 2011Publisher: ISBN-13: 9781849681865

Author (1)

author image
Alexander Hansal

Alexander Hansal has worked as an IT professional in small, medium, and global corporations. Since 2001, Alexander works as a technical instructor and consultant for Siebel CRM and Oracle Business Intelligence in Europe. He enjoys teaching, and shares his knowledge and expertise in his classes at Oracle University and in his weblog, http://siebel-essentials.blogspot.com/
Read more about Alexander Hansal