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You're reading from  Oracle Siebel CRM 8 Developer's Handbook

Product typeBook
Published inApr 2011
Reading LevelIntermediate
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ISBN-139781849681865
Edition1st Edition
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Author (1)
Alexander Hansal
Alexander Hansal
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Alexander Hansal

Alexander Hansal has worked as an IT professional in small, medium, and global corporations. Since 2001, Alexander works as a technical instructor and consultant for Siebel CRM and Oracle Business Intelligence in Europe. He enjoys teaching, and shares his knowledge and expertise in his classes at Oracle University and in his weblog, http://siebel-essentials.blogspot.com/
Read more about Alexander Hansal

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Understanding the Siebel event framework


To understand how the Siebel application engine processes events such as a click on a button or a menu item, we can inspect one of the various pre-built objects in standard Siebel CRM applications.

A commonly used button in Siebel CRM applications is the Site Map button. End users frequently navigate to the site map to access screens and views. Navigation to the site map can be triggered by clicking the Site Map command in the Navigate menu, pressing Ctrl+Shift+A on the keyboard, or by clicking the toolbar button with the globe icon.

In Siebel Tools, we can execute a procedure similar to the following to inspect the definition for the Site Map menu item and toolbar button:

  1. 1. Expose the Command, Menu, and Toolbar object types in the Object Explorer if necessary.

  2. 2. In the Object Explorer window, select the Menu type.

  3. 3. In the Object List Editor, select the Generic WEB menu.

  4. 4. In the Object Explorer, expand the Menu type and select the Menu Item type.

  5. 5...

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Oracle Siebel CRM 8 Developer's Handbook
Published in: Apr 2011Publisher: ISBN-13: 9781849681865

Author (1)

author image
Alexander Hansal

Alexander Hansal has worked as an IT professional in small, medium, and global corporations. Since 2001, Alexander works as a technical instructor and consultant for Siebel CRM and Oracle Business Intelligence in Europe. He enjoys teaching, and shares his knowledge and expertise in his classes at Oracle University and in his weblog, http://siebel-essentials.blogspot.com/
Read more about Alexander Hansal