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You're reading from  Oracle Siebel CRM 8 Developer's Handbook

Product typeBook
Published inApr 2011
Reading LevelIntermediate
Publisher
ISBN-139781849681865
Edition1st Edition
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Author (1)
Alexander Hansal
Alexander Hansal
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Alexander Hansal

Alexander Hansal has worked as an IT professional in small, medium, and global corporations. Since 2001, Alexander works as a technical instructor and consultant for Siebel CRM and Oracle Business Intelligence in Europe. He enjoys teaching, and shares his knowledge and expertise in his classes at Oracle University and in his weblog, http://siebel-essentials.blogspot.com/
Read more about Alexander Hansal

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Case study example: Using an icon map


As defined by AHA business analysts, the AHA Customer Profile Form Applet should display a graphical indicator to allow employees to determine the level of courtesy in order to avoid loss of valuable customers. In previous chapters we have already created the AHA Courtesy Indicator field in the Account business component.

In the following example procedure we will use an existing icon map to visualize the courtesy level in the AHA Customer Profile Form Applet:

  1. 1. Navigate to the AHA Customer Profile Form Applet.

  2. 2. Check out or lock the applet if necessary.

  3. 3. Open the AHA Customer Profile Form Applet in the web layout editor.

  4. 4. Create a new field control in the Indicators form section with the following properties:

    • Name: AHA Courtesy Indicator

    • Field: AHA Courtesy Indicator

    • Caption - String Override: Courtesy

    • HTML Type: PlainText

    • HTML Icon Map: LS Pharma Market Potential

  5. 5. Save and compile the AHA Customer Profile Form Applet.

  6. 6. Launch the Siebel Developer Web...

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Oracle Siebel CRM 8 Developer's Handbook
Published in: Apr 2011Publisher: ISBN-13: 9781849681865

Author (1)

author image
Alexander Hansal

Alexander Hansal has worked as an IT professional in small, medium, and global corporations. Since 2001, Alexander works as a technical instructor and consultant for Siebel CRM and Oracle Business Intelligence in Europe. He enjoys teaching, and shares his knowledge and expertise in his classes at Oracle University and in his weblog, http://siebel-essentials.blogspot.com/
Read more about Alexander Hansal