While many Siebel projects keep customization of the look and feel of the applications to a minimum (replacing the Oracle logo in the upper-right corner of the application window with the company logo is often the only change) there are situations that make customization a necessity.
Such situations are for example:
Company style guides and branding rules (especially for customer-facing applications published on the Internet)
Adherence to requirements imposed by norms and regulations for accessibility for the visually impaired
Data model configurations that impact the amount of data displayed on applets
In the following sections, we will discuss several techniques related to customizing Web Templates, cascading style sheets, and image files for Siebel CRM applications.
Note
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The term customization is used in this chapter mainly because Oracle frequently reminds customers that changes made to Web Templates, style...
