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You're reading from  Data Storytelling with Google Looker Studio

Product typeBook
Published inOct 2022
PublisherPackt
ISBN-139781800568761
Edition1st Edition
Tools
Google Data Studio
Concepts
Business Intelligence
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Author (1)
Sireesha Pulipati
Sireesha Pulipati
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Sireesha Pulipati

Sireesha Pulipati is an experienced data analytics and data management professional. She has spent the last decade building and managing data platforms and solutions, and is passionate about enabling users to leverage data to solve business problems. Sireesha holds a master's degree in Business Administration and a bachelor's degree in Electrical Engineering. Her work history spans multiple industries – healthcare, media, travel & hospitality, high-tech, and more. She is currently at Google as an analytics lead, helping with analytics strategy to support Search Knowledge Graph. Outside of work, Sireesha enjoys hiking and reading books. She currently resides in the Bay Area.
Read more about Sireesha Pulipati

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Configuring scorecards

With scorecard charts, you can show a single metric value as text. They are useful to display key performance metrics. In this section, we will configure a scorecard to display the Call Abandonment Rate metric. The following screenshot shows the metric value for the second quarter of 2022:

Figure 6.42 – Scorecard displaying the Call Abandonment Rate metric

You can build this scorecard as follows:

  • Click on Add a chart and select the Scorecard chart type.
  • In the SETUP tab, configure the following:
    • Choose Call Center as the data source.
    • Add Call Abandonment Rate as a Metric. Set the display name to Q2 Call Abandonment Rate.
    • Set Default date range to a fixed duration of April 1, 2022, to June 30, 2022. Select the Fixed option from the top drop-down and select a Start Date and End Date. Our dataset only has the data for 6 months of 2022. For any up-to-date data source, you can choose other options such as This Quarter, This...
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Data Storytelling with Google Looker Studio
Published in: Oct 2022Publisher: PacktISBN-13: 9781800568761
© 2022 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Sireesha Pulipati

Sireesha Pulipati is an experienced data analytics and data management professional. She has spent the last decade building and managing data platforms and solutions, and is passionate about enabling users to leverage data to solve business problems. Sireesha holds a master's degree in Business Administration and a bachelor's degree in Electrical Engineering. Her work history spans multiple industries – healthcare, media, travel & hospitality, high-tech, and more. She is currently at Google as an analytics lead, helping with analytics strategy to support Search Knowledge Graph. Outside of work, Sireesha enjoys hiking and reading books. She currently resides in the Bay Area.
Read more about Sireesha Pulipati

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