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You're reading from  Data Storytelling with Google Looker Studio

Product typeBook
Published inOct 2022
PublisherPackt
ISBN-139781800568761
Edition1st Edition
Tools
Google Data Studio
Concepts
Business Intelligence
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Author (1)
Sireesha Pulipati
Sireesha Pulipati
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Sireesha Pulipati

Sireesha Pulipati is an experienced data analytics and data management professional. She has spent the last decade building and managing data platforms and solutions, and is passionate about enabling users to leverage data to solve business problems. Sireesha holds a master's degree in Business Administration and a bachelor's degree in Electrical Engineering. Her work history spans multiple industries – healthcare, media, travel & hospitality, high-tech, and more. She is currently at Google as an analytics lead, helping with analytics strategy to support Search Knowledge Graph. Outside of work, Sireesha enjoys hiking and reading books. She currently resides in the Bay Area.
Read more about Sireesha Pulipati

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Building your first Looker Studio report – creating the data source

As you learn about Looker Studio and explore its various capabilities, you will build a simple report in Looker Studio in an incremental manner. You will do this in this chapter to Chapter 6, Looker Studio Built-in Charts. You will work with the call center dataset of a fictional company that provides meal subscription services to customers in the United States.

The objective of this report is to visualize customer call trends and patterns concerning key factors such as call topics, customer attributes, and so on and also to monitor performance metrics such as Call Abandonment Rate and Average Speed of Answer. The dataset contains 6 months of customer call details from January to June 2022.

As the first step, you must create a reusable data source. The dataset is a CSV file that can be accessed at https://github.com/PacktPublishing/Data-Storytelling-with-Google-Data-Studio/blob/master/Call%20Center%20Data...

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Data Storytelling with Google Looker Studio
Published in: Oct 2022Publisher: PacktISBN-13: 9781800568761
© 2022 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Sireesha Pulipati

Sireesha Pulipati is an experienced data analytics and data management professional. She has spent the last decade building and managing data platforms and solutions, and is passionate about enabling users to leverage data to solve business problems. Sireesha holds a master's degree in Business Administration and a bachelor's degree in Electrical Engineering. Her work history spans multiple industries – healthcare, media, travel & hospitality, high-tech, and more. She is currently at Google as an analytics lead, helping with analytics strategy to support Search Knowledge Graph. Outside of work, Sireesha enjoys hiking and reading books. She currently resides in the Bay Area.
Read more about Sireesha Pulipati

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