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You're reading from  101 UX Principles – 2nd edition - Second Edition

Product typeBook
Published inMay 2022
PublisherPackt
ISBN-139781803234885
Edition2nd Edition
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Author (1)
Will Grant
Will Grant
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Will Grant

Will Grant is a British UI/UX expert and a digital product designer. He is a web technology entrepreneur with over 25 years' experience, leading teams (and products) at the intersection of technology and usability. After his Computer Science degree, Will trained with Jakob Nielsen and Bruce Tognazzini at the Nielsen Norman Group – the world leaders in usable design. Since then, Will has overseen the user experience and interaction design of several large-scale web sites and apps, reaching over a billion users in the process. Will is a "design purist" and obsessed with building beautiful, compelling, and familiar products that customers intuitively know how to use.
Read more about Will Grant

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If the Form Fails Validation, Show the User Which Field Needs Their Attention

If you really must validate on the server side and can’t do it on the client side (see #51, Validate Data Entry as Soon as Possible), then never send a user back to a form without telling them what to do next, and never with a generic message such as “there was an error.”

The user will have likely entered several different bits of data and they’ll need to get the context of the form back into their head again, once it comes back from server-side validation. The worst way to do this is by forcing them to scan the whole form again, looking for what they might have got wrong.

Having to scan the whole form again for errors is worse still for partially sighted users with screen readers (or other assistive technology) where the attention needs to be drawn to the specific field that needs to be amended. Highlight the problem (or problems) with the form and show the user where...

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101 UX Principles – 2nd edition - Second Edition
Published in: May 2022Publisher: PacktISBN-13: 9781803234885

Author (1)

author image
Will Grant

Will Grant is a British UI/UX expert and a digital product designer. He is a web technology entrepreneur with over 25 years' experience, leading teams (and products) at the intersection of technology and usability. After his Computer Science degree, Will trained with Jakob Nielsen and Bruce Tognazzini at the Nielsen Norman Group – the world leaders in usable design. Since then, Will has overseen the user experience and interaction design of several large-scale web sites and apps, reaching over a billion users in the process. Will is a "design purist" and obsessed with building beautiful, compelling, and familiar products that customers intuitively know how to use.
Read more about Will Grant