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You're reading from  Microsoft SharePoint 2010 Administration Cookbook

Product typeBook
Published inJan 2011
Reading LevelIntermediate
PublisherPackt
ISBN-139781849681087
Edition1st Edition
Languages
C#
Tools
SharePoint Framework
Concepts
Business Management
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Author (1)
Peter Serzo
Peter Serzo
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Peter Serzo

Peter Serzo is an English major from Kent State who started his technical career with EDS out of college. 20 years later, all as a consultant, he is a national speaker regarding to SharePoint having worked at organizations of all sizes. His next challenge is to bring SharePoint to children and teach them. He has been working with SharePoint since 2003 in companies such as Microsoft, Ford, ADP, and many others throughout the United States. He is a Senior SharePoint Architect for High Monkey Consulting. The name refers to an old Jamaican proverb that means the higher up you go, the more responsible you must be; High Monkey takes pride in its accountability and excellence of work in regards to its clients' needs.
Read more about Peter Serzo

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Troubleshooting with correlation IDs

An undesirable thing for users of SharePoint is getting an indefinite message that has a big red "X" and the word "Error" in bold adjacent to it. The user has done something but the page does not tell what the error is and how to fix this error. It only points them to the site administrator, that is, you.

SharePoint 2010 has addressed this issue by creating a mechanism to track communications between the web front-ends and the user's requests. This is in the form of a GUID called the correlation ID. Now when a user gets his/her error page, he/she can contact the administrator and provide the correlation ID. The administrator can then track the cause of this error using the correlation ID as a reference in the ULS logs.

This recipe shows the steps to perform after the correlation ID is provided to the administrator. To induce the error with a correlation ID, we will stop the web analytics service.

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Microsoft SharePoint 2010 Administration Cookbook
Published in: Jan 2011Publisher: PacktISBN-13: 9781849681087
© 2011 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Peter Serzo

Peter Serzo is an English major from Kent State who started his technical career with EDS out of college. 20 years later, all as a consultant, he is a national speaker regarding to SharePoint having worked at organizations of all sizes. His next challenge is to bring SharePoint to children and teach them. He has been working with SharePoint since 2003 in companies such as Microsoft, Ford, ADP, and many others throughout the United States. He is a Senior SharePoint Architect for High Monkey Consulting. The name refers to an old Jamaican proverb that means the higher up you go, the more responsible you must be; High Monkey takes pride in its accountability and excellence of work in regards to its clients' needs.
Read more about Peter Serzo

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