Salesforce apps

Have you ever wondered how you can facilitate users’ access to certain functions in the system? So that they do not scratch their heads wondering where the opportunities are located, or so they do not have to leaf through every item in the App Launcher looking for cases? That is what apps are for. But remember, these are not the kind of apps you have on your phone, such as Candy Crush or an app for cute photos; no, these are collections of specific objects.

Imagine that your colleagues from the accounting and service departments come to you, each of them with different requirements and completely different needs. Now imagine that Mr. John from the service department has to search for a screwdriver among the papers on Ms. Jane’s desk, and Ms. Jane has to find a calculator in Mr. John’s toolbox. However, through these searches, they may fall in love with each other.

So, what is an app? An app is a collection of objects, tabs, reports, and charts...