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Salesforce CRM Administration Handbook

You're reading from  Salesforce CRM Administration Handbook

Product type Book
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Pages 328 pages
Edition 1st Edition
Languages
Concepts
Authors (2):
Krzysztof Nowacki Krzysztof Nowacki
Profile icon Krzysztof Nowacki
Mateusz Twarożek Mateusz Twarożek
Profile icon Mateusz Twarożek
View More author details

Table of Contents (16) Chapters

Preface 1. Chapter 1: Getting Started with Salesforce 2. Chapter 2: Salesforce Architecture 3. Chapter 3: Getting to Know Data Management 4. Chapter 4: Lightning Experience 5. Chapter 5: Objects in Salesforce 6. Chapter 6: User Management and Security 7. Chapter 7: Automation Tools 8. Chapter 8: Reports and Dashboards 9. Chapter 9: AppExchange and Custom Applications 10. Chapter 10: Service Cloud 11. Chapter 11: Sales Cloud 12. Chapter 12: Salesforce Administrator Exam Preparation 13. Chapter 13: Continuing Education and Career Development 14. Index 15. Other Books You May Enjoy

Getting to Know Data Management

The world is constantly evolving, with technology advancing a few steps each day, and in this world, data reigns. Thanks to the data, we are able to find the right pattern for further steps. However, this pattern must function within a certain structure, and every system is a structure. As a result, we are able to get used to it, learn it, and eventually start using it. We can compare this to a city, which has its infrastructure, buildings, residents, and much more. When all these elements are in place, the system functions efficiently. It becomes clear who holds responsibility for various infrastructures such as the sewage system, electrical network, and water access. This allows us to verify who can help us in case of problems. As I mentioned, it is like the Salesforce system; it has its own objects, applications, records, and fields. Records are created or imported, and when they are no longer needed, they are deleted.

Data is more than just numbers...

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