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Salesforce CRM Administration Handbook

You're reading from  Salesforce CRM Administration Handbook

Product type Book
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Pages 328 pages
Edition 1st Edition
Languages
Concepts
Authors (2):
Krzysztof Nowacki Krzysztof Nowacki
Profile icon Krzysztof Nowacki
Mateusz Twarożek Mateusz Twarożek
Profile icon Mateusz Twarożek
View More author details

Table of Contents (16) Chapters

Preface Chapter 1: Getting Started with Salesforce Chapter 2: Salesforce Architecture Chapter 3: Getting to Know Data Management Chapter 4: Lightning Experience Chapter 5: Objects in Salesforce Chapter 6: User Management and Security Chapter 7: Automation Tools Chapter 8: Reports and Dashboards Chapter 9: AppExchange and Custom Applications Chapter 10: Service Cloud Chapter 11: Sales Cloud Chapter 12: Salesforce Administrator Exam Preparation Chapter 13: Continuing Education and Career Development Index Other Books You May Enjoy

Who this book is for

This book is for those embarking on their journey with Salesforce for the first time, aspiring to become Salesforce Certified Administrators in the future, and all Salesforce users who want to extend their current knowledge related to Salesforce.

The primary focus of this content is directed towards three key personas, namely the following:

People without hands-on experience with Salesforce – If you’ve ever thought about working in the Salesforce ecosystem but don’t know where to start, then this book is for sure for you. It’s sufficient to have a basic understanding of how the software works. The rest you will learn from us.

Salesforce beginners wanted to pass the Salesforce Certified Administrator exam – People with a few months’ experience with Salesforce who want to prepare themselves for the Salesforce exam.

Salesforce junior consultants – These people will be able to complete their knowledge with this book, as we cover elements that can easily be overlooked in our day-to-day work.

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