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You're reading from  Practical Change Management for IT Projects

Product typeBook
Published inMar 2014
Publisher
ISBN-139781783000302
Edition1st Edition
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Author (1)
Emily Carr
Emily Carr
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Emily Carr

Emily Carr has been working as a Change Management consultant for over a decade. As a consultant, she has worked with Fortune 500 companies to develop and execute successful Change Management, communications, and training programs for large-scale business and IT projects. These programs have had global reach across the United States, Australia, India, Eastern Europe, and the Middle East. Emily is also the author of the popular Change Management blog, Practical Change Management.
Read more about Emily Carr

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The change curve


Now that you have identified your stakeholders, you can begin to measure their progress toward adopting the change. Change managers often measure how well stakeholders are adopting the change by measuring their behavior against a change curve. There are different versions of the change curve that address both behaviors and emotions. The two most common curve shapes are discussed in the following sections.

Change and grief

People often associate change with loss. As a result, there are some change managers that use the Kubler-Ross Five Stages of Grief to explain the stages of change that people experience. These stages are:

  1. Denial

  2. Anger

  3. Bargaining

  4. Depression

  5. Acceptance

Using these stages, people will move from the left side of the following curve to the right:

The classic change curve

Other change managers follow what many consider the classic change curve. Daryl Conner, author of Managing at the Speed of Change (Random House; 1 edition (February 7, 2006)), listed the following eight...

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Practical Change Management for IT Projects
Published in: Mar 2014Publisher: ISBN-13: 9781783000302

Author (1)

author image
Emily Carr

Emily Carr has been working as a Change Management consultant for over a decade. As a consultant, she has worked with Fortune 500 companies to develop and execute successful Change Management, communications, and training programs for large-scale business and IT projects. These programs have had global reach across the United States, Australia, India, Eastern Europe, and the Middle East. Emily is also the author of the popular Change Management blog, Practical Change Management.
Read more about Emily Carr