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Practical Change Management for IT Projects

You're reading from  Practical Change Management for IT Projects

Product type Book
Published in Mar 2014
Publisher
ISBN-13 9781783000302
Pages 170 pages
Edition 1st Edition
Languages
Author (1):
Emily Carr Emily Carr
Profile icon Emily Carr

Table of Contents (12) Chapters

Practical Change Management for IT Projects
Credits
About the Author
About the Reviewers
Preface
1. What is Change Management? 2. Establishing the Framework for Change 3. Building Sponsorship for the Change 4. Managing Your Stakeholders 5. Communicating the Change 6. Using Training to Prepare Your Stakeholders 7. Ready, Set, Change

Sample solution


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Job title

Current activities

Future activities

Purchaser

Purchasers are currently responsible for receiving purchasing requests from everyone in the organization, then buying the requested goods. They then log the information about the purchase into UBuy.

Their job will become more strategic. Purchasers will no longer buy items for other people in We Shop. Instead, they will negotiate payment schedules and bulk purchasing discounts. They will compare vendor prices and select the best vendors to include in We Shop.

IT Analyst

IT Analysts were responsible for maintaining UBuy and making customizations to the software based on requests from other departments.

IT Analysts will still be responsible for maintaining We Shop, but they will no longer make on-demand customizations. They will now focus more time on end user support.

All positions

Currently, when people want to buy something, they submit a request to the Purchasing department and wait for their items to arrive...