Chapter 6
- How can you use outbound customer journeys?
- To send emails to customers
- To reply to your customers
- To say how you interact with customers
- How many times will a contact go through a customer journey by default?
- 1
- 10
- Unlimited
- You can use either a suppression segment or an excluding segment audience; they both do the same thing.
- True
- False
- In the Send an email tile, you can make changes to what?
- The design of the email
- The send time of the email
- The content settings of the email
- The expiration of the email
- What always needs to be done before you can start using the customer journey?
- Saving
- Publishing
- Going live