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Becoming a Microsoft Dynamics 365 Marketing Functional Consultant

You're reading from  Becoming a Microsoft Dynamics 365 Marketing Functional Consultant

Product type Book
Published in Dec 2022
Publisher Packt
ISBN-13 9781803234601
Pages 374 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Malin Martnes Malin Martnes
Profile icon Malin Martnes
LinkedIn
Malin Martnes is the CEO of MaCoTra AS, a company focusing on Dynamics 365 and the Microsoft Power Platform. Malin has been working with Microsoft technology for 10 years, but before that, she got a degree in marketing and has had this subject as an interest for many years. Microsoft awarded her with the title of Most Valuable Professional in 2019 and has re-awarded her every year since. Microsoft Most Valuable Professional (MVP) is an award for individuals who have exhibited exceptional technical expertise and a talent for sharing knowledge within their technical community.
See other products by Malin Martnes

Table of Contents (17) Chapters

Preface 1. Part 1 –The Foundation of Dynamics 365 Marketing
2. Chapter 1: The Basic Configuration of Dynamics 365 Marketing 3. Chapter 2: Managing Leads, Accounts, and Contacts 4. Chapter 3: What Are Segments and Lists? 5. Part 2 –Core Features of Dynamics 365 Marketing
6. Chapter 4: Managing Marketing Forms, Pages, and Websites 7. Chapter 5: Creating Marketing Emails 8. Chapter 6: Outbound Customer Journeys 9. Chapter 7: Real-Time Marketing Journeys 10. Chapter 8: Managing Events 11. Part 3 –The Microsoft Ecosystem Adding Value
12. Chapter 9: Dynamics 365 Customer Voice 13. Chapter 10: Power Platform 14. Assessments 15. Index 16. Other Books You May Enjoy

Chapter 9

  1. Microsoft Forms and Dynamics 365 Customer Voice are identical:
    1. Yes
    2. No
  2. Which of these is not a type of question you can have in a survey? (There is more than one answer)
    1. Rating
    2. Ranking
    3. Rhetorical
    4. Funnel
    5. CSAT
    6. NPS
  3. You can create a single survey not connected to anything in Dynamics 365 Customer Voice:
    1. Yes
    2. No
  4. Embedding the survey on a website can be done in which three ways?
    1. Inline
    2. Outline
    3. Button
    4. Pop-up window
    5. Download
  5. How long is the survey progress stored if the setting is turned on?
    1. 1 week
    2. 1 month
    3. 14 days
    4. 28 days
    5. 3 months
    6. 1 year
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Authors (1)

Profile icon Malin Martnes
LinkedIn
Malin Martnes is the CEO of MaCoTra AS, a company focusing on Dynamics 365 and the Microsoft Power Platform. Malin has been working with Microsoft technology for 10 years, but before that, she got a degree in marketing and has had this subject as an interest for many years. Microsoft awarded her with the title of Most Valuable Professional in 2019 and has re-awarded her every year since. Microsoft Most Valuable Professional (MVP) is an award for individuals who have exhibited exceptional technical expertise and a talent for sharing knowledge within their technical community.
Read more
See other products by Malin Martnes

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