In this chapter, we have gone on a rapid tour of the world of cloud computing, but it is important to understand the concepts that we are signing up for with Windows Intune and the related services. The key item being that it is centrally provided by Microsoft, over the Internet on a massive shared service basis, removing a large set of infrastructure management headaches. While we can configure the options provided, we can't customize the service beyond those options.
In this next chapter, we will explore what we should be looking at to manage our PC estate to make it more predictable and reliable. This will include defining polices and goals as well as reporting against these. We will also explore the activities we will need to carry out to hit our goals and have happy, more productive users.
