You're reading from Mastering Microsoft Intune - Second Edition

Product typeBook

Published inMar 2024

PublisherPackt

ISBN-139781835468517

Edition2nd Edition

Concepts

Cybersecurity

Authors (2):

Christiaan Brinkhoff

Per Larsen

View More author details

BitLocker recovery keys

When a problem happens with your endpoint and you need to recover your drives, you most likely need your recovery key. Luckily, the BitLocker keys are automatically saved to Microsoft Entra but are visible in Microsoft Intune.

You can find the device’s BitLocker recovery keys under Devices | the user’s devices | Recovery keys in Microsoft Intune:

Figure 13.52: BitLocker recovery keys

If you have multiple recovery keys, it is most likely because your device has been reinstalled or the BitLocker keys have been rotated. A BitLocker key will never be deleted on the device object.

If you delete the Intune object for a Microsoft Entra joined device protected by BitLocker, the device deletion will trigger an Intune device sync and will remove the key protectors for the operating system volume.

This will end up in a scenario where BitLocker is in a suspended state on that volume.

BitLocker keys are not stored in Microsoft...

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Mastering Microsoft Intune - Second Edition

Published in: Mar 2024Publisher: PacktISBN-13: 9781835468517

Authors (2)

Christiaan Brinkhoff

Christiaan Brinkhoff works as a Principal Program Manager and Community Director for Windows 365 and AVD at Microsoft, in his role at Microsoft, he works on features such as Windows 11, Windows 365 app, Switch and Boot. Christiaan is also an Author (3 books) and Inventor (3 patents). His mission is to drive innovation while bringing Windows 365, Windows, and Microsoft Intune closer together, drive community efforts around virtualization to empower Microsoft customers in leveraging new cloud virtualization scenarios. Christiaan joined Microsoft in 2018 as part of the FSLogix acquisition. He has also been rewarded with the Microsoft MVP, Citrix CTP, and VMware vExpert community achievements - for his continued support in the EUC community.
Read more about Christiaan Brinkhoff

Per Larsen

Per Larsen works as a Senior Program Manager for Microsoft Endpoint Manager - Customer Acceleration Team - Commercial Management Experiences (CMX) Engineering, where he takes learnings from Microsoft's largest and most strategic customers back into the rest of engineering to drive improvements for the service so that customers have a continuously improving product experience. He also helps deploy and adopt Microsoft Endpoint Manager - Microsoft Intune. Per mainly focuses on the management of Windows and special devices such as HoloLens 2, Surface Hub, and Microsoft Teams Room System. Per was also an MVP in Enterprise Mobility, from 1st July 2016 to when he joined Microsoft on 1st April 2018.
Read more about Per Larsen

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