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You're reading from  Mastering Microsoft Intune - Second Edition

Product typeBook
Published inMar 2024
PublisherPackt
ISBN-139781835468517
Edition2nd Edition
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Authors (2):
Christiaan Brinkhoff
Christiaan Brinkhoff
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Christiaan Brinkhoff

Christiaan Brinkhoff works as a Principal Program Manager and Community Director for Windows 365 and AVD at Microsoft, in his role at Microsoft, he works on features such as Windows 11, Windows 365 app, Switch and Boot. Christiaan is also an Author (3 books) and Inventor (3 patents). His mission is to drive innovation while bringing Windows 365, Windows, and Microsoft Intune closer together, drive community efforts around virtualization to empower Microsoft customers in leveraging new cloud virtualization scenarios. Christiaan joined Microsoft in 2018 as part of the FSLogix acquisition. He has also been rewarded with the Microsoft MVP, Citrix CTP, and VMware vExpert community achievements - for his continued support in the EUC community.
Read more about Christiaan Brinkhoff

Per Larsen
Per Larsen
author image
Per Larsen

Per Larsen works as a Senior Program Manager for Microsoft Endpoint Manager - Customer Acceleration Team - Commercial Management Experiences (CMX) Engineering, where he takes learnings from Microsoft's largest and most strategic customers back into the rest of engineering to drive improvements for the service so that customers have a continuously improving product experience. He also helps deploy and adopt Microsoft Endpoint Manager - Microsoft Intune. Per mainly focuses on the management of Windows and special devices such as HoloLens 2, Surface Hub, and Microsoft Teams Room System. Per was also an MVP in Enterprise Mobility, from 1st July 2016 to when he joined Microsoft on 1st April 2018.
Read more about Per Larsen

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Preface

The slow adoption of modern work solutions, which are designed to streamline the management of your environment, can often be attributed to a lack of understanding and familiarity with the product. This book will provide you with all the information you need to successfully transition to Microsoft Intune

Mastering Microsoft Intune explains various concepts in detail to give you the clarity to plan how to use Microsoft Intune and eliminate potential migration challenges beforehand. You’ll get to master Cloud Computing services such as Windows 365 Cloud PC, the Intune Suite, Windows Autopatch, Windows Autopilot, Profile Management, Monitoring and Analytics, Universal Print, and much more!

The book will take you through the latest features and new Microsoft cloud services to help you to get to grips with the fundamentals of Intune and understand which services you can manage. Whether you need familiarity with physical or cloud endpoints, it’s all covered.

By the end of the book, you’ll be able to set up Intune and use it to run Windows and Windows 365 efficiently via Intune with all the latest features included!

What you will learn:

  • Simplify the deployment of Windows in the cloud with Windows 365 Cloud PC.
  • Deliver next-generation security features with the Intune Suite.
  • Simplify Windows updates with Windows Autopatch.
  • Configure advanced policy management within Intune.
  • Discover modern profile management and migration options for physical and cloud PCs.
  • Harden security with baseline settings and other security best practices.
  • Find troubleshooting tips and tricks for Intune, Windows 365 Cloud PC, and more.
  • Discover deployment best practices for physical and cloud-managed endpoints.
  • Keep up with the Microsoft community and discover a list of MVPs to follow.

Who this book is for

If you are an IT professional, enterprise mobility administrator, architect, or consultant looking to learn about managing Windows on both physical and cloud endpoints for remote working via Intune, this book is for you.

What this book covers

Chapter 1, Introduction to Microsoft 365, teaches you about keeping your resources secure while leveraging other services within Microsoft 365’s broader product suite. Understanding the fundamentals of a product is the most important factor for a successful deployment.

Chapter 2, Cloud-Native Endpoints, acknowledges how the basics of modern management are sometimes complicated to understand, and so you will learn about the concept of modern management and zero trust with Intune, the history, and the architectural concept to get a clear understanding of how all the devices from physical, virtual, and mobile all come together in one management console.

Chapter 3, Requirements for Microsoft Intune, provides a clear understanding of the different requirements for Intune, from OS versions and URL firewall allow-listing to the required licenses and privileges.

Chapter 4, What is Windows 365?, teaches you everything you need to know to get started with this Microsoft cloud service and its latest new features such as Windows 365 Boot and Switch, which simplify deployment as well as your cloud PC maintenance with Intune.

Chapter 5, Deploying Windows 365, teaches you everything you need to know about how to deploy Windows 365, what the requirements are, and tips and tricks.

Chapter 6, Windows Deployment and Management, teaches you about deploying Windows Enterprise with Intune.

Chapter 7, Windows Autopilot, teaches you how and when to use Autopilot to enroll Windows on your physical endpoint devices. What are the recommended approaches and decisions to make beforehand? You will get to know all of this in this chapter.

Chapter 8, Application Management and Delivery, teaches you best practices to deploy and manage your Microsoft 365 and line-of-business applications on your Windows 10 endpoints.

Chapter 9, Understanding Policy Management, teaches you about the different policy types, what modern policy management means, and how it works on Windows 10/11 clients compared to Group Policy.

Chapter 10, Advanced Policy Management, in extension to the previous chapter, will take a deeper look at policy management for Windows 10/11 and share the nuts and bolts of managing Windows and other tips and tricks.

Chapter 11, Intune Suite, teaches you about the new Intune Suite products in depth and what all the modules such as Endpoint Privilege Management (EPM), Enterprise App Management, Advanced Analytics, and Remote Help mean for you from both a business and technical perspective.

Chapter 12, Copilot/AI, teaches you about Microsoft’s latest new generative AI functionalities for both Windows and Microsoft Intune via the Windows and Security Copilot integrations.

Chapter 13, Identity and Security Management, teaches you how to configure Azure Active Directory in the most secure way possible for your end users and IT department. You will learn what the different options to enable Azure MFA are, about BitLocker, and how to configure Microsoft Defender for Endpoint with end-to-end security-level integration in Intune.

Chapter 14, Monitoring and Endpoint Analytics, looks at how, after deploying your desktops, it’s important to ensure the performance, logon duration segmentation, and quality level of Windows and applications. You will learn, in this chapter, how you can achieve this with Endpoint Analytics, Productivity Score, and other monitoring capabilities of Intune.

Chapter 15, Universal Print, looks at Universal Print and how, despite businesses doing more and more things in a digital way, printing on physical paper remains important. Universal Print is a relatively new platform service on Azure that can simplify the whole printing configuration and maintenance process compared to a traditional print server environment.

Chapter 16, Troubleshooting Microsoft Intune (Bonus Chapter – Online Content), teaches the most common causes and fixes of deploying Windows 10 Enterprise and other tips and tricks to unblock deployments to go smoothly. Both writers have over 2 decades of field experience in deploying Windows in many forms that they will share in this section.

Chapter 17, Troubleshooting Windows 365 (Bonus Chapter – Online Content), teaches you about all the different troubleshooting errors of Windows 365 Cloud PC to prepare you to respond proactively to any errors that could occur while deploying cloud PCs in your environment.

Chapter 18, Community Help, shares, as the writers have a strong community background, some of the best community events with Microsoft MVPs, and some of the best community blogs out there; some are written by beginners, while some are by Microsoft MVPs

To get the most out of this book

In order to get the most out of this book, it would be good to have a base-level understanding of Intune, Azure, Microsoft 365 cloud services, and so on. This is not required, however, as you’ll learn all you need to know in this book!

Download the color images

We also provide a PDF file that has color images of the screenshots and diagrams used in this book. You can download it here: https://packt.link/gbp/9781835468517.

Conventions used

There are a number of text conventions used throughout this book.

Code in text: Indicates code words in text, database table names, folder names, filenames, file extensions, pathnames, dummy URLs, user input, and Twitter handles. Here is an example: “Enter Device type restriction – HR as the name.”

A block of code is set as follows:

<?xml version="1.0"?>
<HardwareReport>
    <HardwareInventory>
         <p n="ToolVersion" v="3" />
         <p n="HardwareInventoryVersion" v="131" />

Any command-line input or output is written as follows and are indicated as command-line commands in the main body of the text:

msiexec /i " RemoteDesktop_1.2.1755.0_x64.msi" /qn ALLUSERS=2 MSIINSTALLPERUSER=1

Bold: Indicates a new term, an important word, or words that you see onscreen. For instance, words in menus or dialog boxes appear in bold. Here is an example: “Go to Tenant admin | Roles | Administrator Licensing.”

Warnings or important notes appear like this.

Tips and tricks appear like this.

Get in touch

Feedback from our readers is always welcome.

General feedback: If you have questions about any aspect of this book, email us at customercare@packtpub.com and mention the book title in the subject of your message.

Errata: Although we have taken every care to ensure the accuracy of our content, mistakes do happen. If you have found a mistake in this book, we would be grateful if you would report this to us. Please visit www.packtpub.com/support/errata and fill in the form.

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Authors (2)

author image
Christiaan Brinkhoff

Christiaan Brinkhoff works as a Principal Program Manager and Community Director for Windows 365 and AVD at Microsoft, in his role at Microsoft, he works on features such as Windows 11, Windows 365 app, Switch and Boot. Christiaan is also an Author (3 books) and Inventor (3 patents). His mission is to drive innovation while bringing Windows 365, Windows, and Microsoft Intune closer together, drive community efforts around virtualization to empower Microsoft customers in leveraging new cloud virtualization scenarios. Christiaan joined Microsoft in 2018 as part of the FSLogix acquisition. He has also been rewarded with the Microsoft MVP, Citrix CTP, and VMware vExpert community achievements - for his continued support in the EUC community.
Read more about Christiaan Brinkhoff

author image
Per Larsen

Per Larsen works as a Senior Program Manager for Microsoft Endpoint Manager - Customer Acceleration Team - Commercial Management Experiences (CMX) Engineering, where he takes learnings from Microsoft's largest and most strategic customers back into the rest of engineering to drive improvements for the service so that customers have a continuously improving product experience. He also helps deploy and adopt Microsoft Endpoint Manager - Microsoft Intune. Per mainly focuses on the management of Windows and special devices such as HoloLens 2, Surface Hub, and Microsoft Teams Room System. Per was also an MVP in Enterprise Mobility, from 1st July 2016 to when he joined Microsoft on 1st April 2018.
Read more about Per Larsen