It’s great when tasks are finished; we can mark them complete and get rid of them by filtering them out of a view or deleting them. However, in our haste, we may be erasing some valuable information that is still useful.
Take for example a car mechanic’s workshop. Vehicles are brought into the workshop with a variety of problems and the administrator allocates the jobs to the mechanics in the form of Outlook Tasks. The current tasks remain in the administrator’s default Tasks folder so that they can be updated by the mechanics as the jobs progress to completion. When the jobs are complete, the administrator does not delete the tasks but instead moves them into another folder especially for completed tasks.
This administrator’s default Tasks folder may look something like this:
This view was created as follows:
1. From Define | Views, select the Outlook predefined view Assignment, create a copy, and name the copy Current Repairs.
2. In...
