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You're reading from  Gamification for Product Excellence

Product typeBook
Published inSep 2023
PublisherPackt
ISBN-139781837638383
Edition1st Edition
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Authors (2):
Mike Hyzy
Mike Hyzy
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Mike Hyzy

Mike Hyzy is a highly experienced product strategist and principal consultant with a proven track record of delivering results. Throughout his career, he has demonstrated exceptional leadership skills, guiding cross-functional teams to successful product launches and driving growth for his clients. With a deep understanding of the product development landscape, Mike is known for his ability to develop and execute effective product strategies, bringing innovative products to market. Mike holds key certifications, including an NPDP certification from the Product Development and Management Association, a CSPO certification from the Scrum Alliance, and a Foresight Practitioner certification from the Institute for the Future.
Read more about Mike Hyzy

Bret Wardle
Bret Wardle
author image
Bret Wardle

Bret Wardle is an advocate for the convergence of design psychology in games and software. This includes concepts such as understanding similarities between professional e-sport players and software power users and studying the societal changes invoked by using “hi-scores” in e-commerce platforms. He finds joy in implementing these findings to make products and experiences people love to use! He started his career as a game designer and has since moved over to primarily software and product design. Bret has worked within organizations as large as Electronic Arts, and as small as two-person start-ups. Bret is Nielsen Norman Group Masters certified, as well as holding a PMC-V certification from the Pragmatic Institute.
Read more about Bret Wardle

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Preface

This book will be incredibly utilitarian to specialists across the product development life cycle, such as designers, UX strategists, engineers, and data scientists, and covers areas specific to those roles.

The PM, as defined by us, wears many hats and is responsible for a wide range of activities, including, but not limited to, market research, product development, product positioning pricing, and go-to-market releases. They are the “glue” in the cross-functional team, managing designers, engineers, marketers, and sales teams with different degrees of authority, sometimes none at all. The role motivates and drives the vision, so the teams involved in the processes are aligned and contribute to a successful product, determined by the KPIs created in the strategy process. The PM also monitors product performance through qualitative and quantitative feedback, through platforms and processes such as analytics, and by gathering customer feedback to guide future product development efforts. And who is in charge of tracking that?

The role of the PM has evolved significantly over time. As technology has continued to expand and evolve, the role of the PM has expanded and evolved as well.

In the past, overseeing the development and launch of a single product or product line was the role of a PM. PMs may be responsible for a wide range of products and services today. The position may work across multiple teams and departments to ensure the successful development and launch of products.

As technology has become more advanced and users have become more sophisticated, the role of the PM has become increasingly focused on user-centered design. PMs must understand the needs and motivations of users and use this information to guide the development of products that meet those needs and use gamification as a tool to do so.

With the rise of big data and analytics, the role of the PM has become more data-driven. PMs use data and metrics to inform product development decisions and may conduct experiments and A/B tests to evaluate the effectiveness of different product features and strategies.

PMs may have worked in isolation in some cases, with limited collaboration across teams and departments. Today, the PM role is much more collaborative. PMs must work closely with designers, engineers, marketers, and other stakeholders to ensure that products have triumphant development and release of products and platform development.

PMs are considered leaders and educators in development methodologies, whether Agile, Scrum, Lean Six Sigma, Lean Startup, or others. With the increasing pace of technological change, the role of the PM has become more focused on becoming an expert in methodologies and rapid iteration. PMs must be able to work quickly and efficiently to develop and launch products and must be able to adapt to changing market conditions and user needs.

Product management roles have grown 32% in the two-year period from August 2017 to June 2019.

The average salary of a PM is $127,979 but is more than $250,000 at companies such as Meta and Amazon.

Being a PM is listed as one of the top 10 best jobs, according to Glassdoor.

So why does this matter?

As the popularity of being a PM continues to rise, so do the expectations and responsibilities. The ongoing joke among PMs is that if the product does well, we get none of the credit, and if it goes wrong, we get all of the blame. The key word in the role is responsibility.

To be an elite PM, you need to master the core functions, have a high level of emotional intelligence, and understand basic concepts in design, engineering, law, economics, policy, data, and marketing as they relate to your product. Gamification is a special set of knowledge and skills that give you a competitive advantage over your peers.

Who this book is for

If you are a product manager, product leader, or product designer weaving gamified experiences and crafting exceptional digital products from conception to reality, then this book is the absolute right pick for you. The topics covered will enable you to level up your products and unleash their full potential through gamification. All the gamification strategies and frameworks discussed in this book can be practically applied across different domains with ease.

What this book covers

Chapter 1, Gamification Basics, provides an overview of the fundamentals of gamification and its applications in various domains.

Chapter 2, Gamification for Product Teams, explores how gamification can be utilized to enhance product team performance and collaboration.

Chapter 3, Gamification Frameworks and Experts, explores different gamification frameworks and models for designing effective gamified experiences.

Chapter 4, Understanding Your User, covers strategies for understanding user behavior and preferences to tailor gamification elements accordingly.

Chapter 5, Game Mechanics and Psychology, provides an in-depth analysis of various gamification elements and mechanics to create engaging experiences.

Chapter 6, Designing a Gamification Strategy, provides a step-by-step guide to crafting a comprehensive gamification strategy for a specific context.

Chapter 7, Implementing Your Gamification, covers best practices for implementing and evaluating the effectiveness of a gamification strategy.

Chapter 8, Challenges and Limitations in Gamification, examines the challenges and limitations of gamification and how to address them.

Chapter 9, Selling Your Gamification Strategy, covers techniques for effectively presenting and convincing stakeholders to adopt a gamification strategy.

Chapter 10, Gamify Your Product Development Process, shows how to integrate gamification into the product development life cycle for better outcomes.

Chapter 11, Case Studies and Best Practices, provides real-world case studies and examples of successful gamification implementations.

Chapter 12, The Future of Gamification, provides a glimpse into the future trends and potential advancements in the field of gamification.

To get the most out of this book

In this book, you’ll learn how to integrate game mechanics into your product development process to drive better user engagement and retention. Whether you’re an experienced PM or new to gamification, we’ll provide the knowledge and real-life examples to help you create a compelling business case for gamification. By the end of the book, you’ll be equipped to design practical game mechanics into your user experience and achieve higher levels of user satisfaction and success.

Conventions used

Tips or important notes

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Authors (2)

author image
Mike Hyzy

Mike Hyzy is a highly experienced product strategist and principal consultant with a proven track record of delivering results. Throughout his career, he has demonstrated exceptional leadership skills, guiding cross-functional teams to successful product launches and driving growth for his clients. With a deep understanding of the product development landscape, Mike is known for his ability to develop and execute effective product strategies, bringing innovative products to market. Mike holds key certifications, including an NPDP certification from the Product Development and Management Association, a CSPO certification from the Scrum Alliance, and a Foresight Practitioner certification from the Institute for the Future.
Read more about Mike Hyzy

author image
Bret Wardle

Bret Wardle is an advocate for the convergence of design psychology in games and software. This includes concepts such as understanding similarities between professional e-sport players and software power users and studying the societal changes invoked by using “hi-scores” in e-commerce platforms. He finds joy in implementing these findings to make products and experiences people love to use! He started his career as a game designer and has since moved over to primarily software and product design. Bret has worked within organizations as large as Electronic Arts, and as small as two-person start-ups. Bret is Nielsen Norman Group Masters certified, as well as holding a PMC-V certification from the Pragmatic Institute.
Read more about Bret Wardle