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You're reading from  Microsoft Dynamics 365 AI for Business Insights

Product typeBook
Published inMar 2024
PublisherPackt
ISBN-139781801810944
Edition1st Edition
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Author (1)
Dmitry Shargorodsky
Dmitry Shargorodsky
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Dmitry Shargorodsky

Dmitry Shargorodsky is a seasoned expert with extensive experience working with Microsoft's Dynamics 365 products since 2004. He has two decades of experience with customer relationship management software, data integration, business intelligence, and now the rapidly developing field of artificial intelligence. Dmitry has honed his skills through hundreds of projects in consulting roles in the areas of education, insurance, investment funds, real estate, legal, manufacturing, wholesale, medical devices, health care, non-profits, software, retail, telecommunications, and others. Leveraging these years of work across many industries, Dmitry incorporates cutting-edge technologies, particularly artificial intelligence tools, to drive innovation and efficiency.
Read more about Dmitry Shargorodsky

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Predictive lead scoring and opportunity management

In today’s age of digital commerce, where businesses are continuously overwhelmed with a plethora of leads, discerning the diamonds in the rough becomes paramount. Dynamics 365 AI’s predictive lead scoring system emerges as a beacon, illuminating the path toward the most promising leads with the highest conversion potential.

Anatomy of predictive lead scoring in Dynamics 365 AI

Dynamics 365 AI’s predictive lead scoring is not simply an upgraded feature but a holistic tool embedded deeply within its system. At its core lies cutting-edge machine learning (ML) algorithms that meticulously examine historical sales data, engagement patterns, and more to attribute scores to new leads. But the intelligence doesn’t end there; as the flow of data continues, these algorithms self-adjust and evolve, resulting in ever-improving accuracy and relevance of lead scores.

Consider the journey of John, a hypothetical...

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Microsoft Dynamics 365 AI for Business Insights
Published in: Mar 2024Publisher: PacktISBN-13: 9781801810944

Author (1)

author image
Dmitry Shargorodsky

Dmitry Shargorodsky is a seasoned expert with extensive experience working with Microsoft's Dynamics 365 products since 2004. He has two decades of experience with customer relationship management software, data integration, business intelligence, and now the rapidly developing field of artificial intelligence. Dmitry has honed his skills through hundreds of projects in consulting roles in the areas of education, insurance, investment funds, real estate, legal, manufacturing, wholesale, medical devices, health care, non-profits, software, retail, telecommunications, and others. Leveraging these years of work across many industries, Dmitry incorporates cutting-edge technologies, particularly artificial intelligence tools, to drive innovation and efficiency.
Read more about Dmitry Shargorodsky