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You're reading from  Microsoft Dynamics 365 AI for Business Insights

Product typeBook
Published inMar 2024
PublisherPackt
ISBN-139781801810944
Edition1st Edition
Concepts
Enterprise Resource Planning
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Author (1)
Dmitry Shargorodsky
Dmitry Shargorodsky
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Dmitry Shargorodsky

Dmitry Shargorodsky is a seasoned expert with extensive experience working with Microsoft's Dynamics 365 products since 2004. He has two decades of experience with customer relationship management software, data integration, business intelligence, and now the rapidly developing field of artificial intelligence. Dmitry has honed his skills through hundreds of projects in consulting roles in the areas of education, insurance, investment funds, real estate, legal, manufacturing, wholesale, medical devices, health care, non-profits, software, retail, telecommunications, and others. Leveraging these years of work across many industries, Dmitry incorporates cutting-edge technologies, particularly artificial intelligence tools, to drive innovation and efficiency.
Read more about Dmitry Shargorodsky

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  1. ElevateApparel analyzed customers’ purchase histories, online interactions, and returned items to understand preferences and trends, such as a preference for pastel colors during spring or a specific age group’s inclination toward boho-chic styles.
  2. ProTech Solutions employed Dynamics 365 AI for predictive lead scoring, which ranked leads based on various metrics such as past interactions, company size, the potential need for ProTech’s services, and recent tech acquisitions. This allowed the sales team to prioritize high-ranking leads with personalized pitches and demos while nurturing lower-scoring ones differently.
  3. NovelReads used Dynamics 365 AI’s recommendation engine to analyze reading patterns, preferred genres, and reader reviews to suggest tailored reading lists to its users. To boost sales, they crafted special bundles based on AI insights, such as offering fantasy series at discounted rates.
  4. Dynamics 365 AI can tackle challenges...
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Microsoft Dynamics 365 AI for Business Insights
Published in: Mar 2024Publisher: PacktISBN-13: 9781801810944
© 2024 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Dmitry Shargorodsky

Dmitry Shargorodsky is a seasoned expert with extensive experience working with Microsoft's Dynamics 365 products since 2004. He has two decades of experience with customer relationship management software, data integration, business intelligence, and now the rapidly developing field of artificial intelligence. Dmitry has honed his skills through hundreds of projects in consulting roles in the areas of education, insurance, investment funds, real estate, legal, manufacturing, wholesale, medical devices, health care, non-profits, software, retail, telecommunications, and others. Leveraging these years of work across many industries, Dmitry incorporates cutting-edge technologies, particularly artificial intelligence tools, to drive innovation and efficiency.
Read more about Dmitry Shargorodsky

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