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You're reading from  Salesforce Sales Cloud – An Implementation Handbook

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Published inApr 2024
PublisherPackt
ISBN-139781804619643
Edition1st Edition
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Kerry Townsend
Kerry Townsend
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Kerry Townsend

Kerry Townsend is a Salesforce specialist, working with the platform since 2005 –first as a user, then as a solo Admin. She moved over to consulting in 2010, initially at boutiques, as a global systems integrator, and more recently, returning to working for herself. She has refined her skills while delivering a broad range of Salesforce solutions using multiple clouds, predominantly Sales and Marketing Cloud, for small to enterprise-size businesses. She has 16 Salesforce certifications and has been recognized as a Salesforce MVP since 2018. She is passionate about enabling others and is a Salesforce community conference and Trailblazer community's group leader. She is also a regular speaker at Salesforce conferences across the globe, including Dreamforce.
Read more about Kerry Townsend

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Developing a testing approach

Testing is the third stage of the Salesforce ALM. In this section, we’ll review the planning that is required to set up your testing approach. In Chapter 8, Executing Testing, we’ll expand on the content in the section and look at the specifics of the functional testing phases that we’ll introduce in this section. We’ll also consider the practical aspects of testing. We’ll start with a foundational understanding of why testing is important.

Why is testing important?

Testing is part of any quality assurance process, which aims to prevent defects and errors in software solutions. Testing confirms that the functionality that’s built delivers the requirements specified and will be an important part of your implementation delivery. This ensures that the solution delivers on stakeholders’ expectations and that it can be trusted. A solution that has errors and defects will quickly be mistrusted and abandoned...

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Salesforce Sales Cloud – An Implementation Handbook
Published in: Apr 2024Publisher: PacktISBN-13: 9781804619643

Author (1)

author image
Kerry Townsend

Kerry Townsend is a Salesforce specialist, working with the platform since 2005 –first as a user, then as a solo Admin. She moved over to consulting in 2010, initially at boutiques, as a global systems integrator, and more recently, returning to working for herself. She has refined her skills while delivering a broad range of Salesforce solutions using multiple clouds, predominantly Sales and Marketing Cloud, for small to enterprise-size businesses. She has 16 Salesforce certifications and has been recognized as a Salesforce MVP since 2018. She is passionate about enabling others and is a Salesforce community conference and Trailblazer community's group leader. She is also a regular speaker at Salesforce conferences across the globe, including Dreamforce.
Read more about Kerry Townsend