Summary
In this chapter, we have learned about the importance of planning your go-live in order to support users, including how to approach the activities associated with deploying the functionality and plan how to support users during the time immediately after go-live. All of these benefit from careful planning to ensure minimal disruption to the users of the live system. For post-go-live support, we learned that this is a smaller-scale version of the testing function that was carried out before. And there’s a lot of the processes and planning that can be applied on a smaller scale.
In the next chapter, we will move beyond the foundation and explore Enterprise Territory Management. This functionality enables sales functions that have more complex territory assignment requirements to create a model based on their needs and assignment rules.
