Summary

In this chapter, we learned about the considerations and best practices when delivering testing in practice. We reviewed all the commonly used functional testing types used in Sales Cloud solution implementations, including capturing the information typically included in a Test Plan for each phase. Finally, we learned how Test Cases are generated from User Stories.

In the next chapter, we will build on the Change Management and training planning we explored in Chapter 2 – Defining the Approach and learn how to execute training in practice.