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You're reading from  Salesforce Sales Cloud – An Implementation Handbook

Product typeBook
Published inApr 2024
PublisherPackt
ISBN-139781804619643
Edition1st Edition
Concepts
Marketing
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Author (1)
Kerry Townsend
Kerry Townsend
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Kerry Townsend

Kerry Townsend is a Salesforce specialist, working with the platform since 2005 –first as a user, then as a solo Admin. She moved over to consulting in 2010, initially at boutiques, as a global systems integrator, and more recently, returning to working for herself. She has refined her skills while delivering a broad range of Salesforce solutions using multiple clouds, predominantly Sales and Marketing Cloud, for small to enterprise-size businesses. She has 16 Salesforce certifications and has been recognized as a Salesforce MVP since 2018. She is passionate about enabling others and is a Salesforce community conference and Trailblazer community's group leader. She is also a regular speaker at Salesforce conferences across the globe, including Dreamforce.
Read more about Kerry Townsend

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Index

As this ebook edition doesn't have fixed pagination, the page numbers below are hyperlinked for reference only, based on the printed edition of this book.

A

acceptance criteria 66

Account 78

considerations 81, 82

in practice 82

account-based selling 56

account executives 59

Account Team 93

activities 90, 91

considerations 92

in practice 92

Activity Objects 131

adoption 9, 10

approaches 12, 13

barriers 11

importance 9

importance, for Sales Cloud success 10

Agile Accelerator 98

Agile Manifesto 22

URL 22

Agile methodology 21, 22

APEX 158, 160

AppExchange 304, 315, 316

applications 316

apps, discovering from Demo Jam 320

Bolt Solutions 317

capabilities 321, 322

components 318

consultants 318

Flow Solutions 317

Lightning Data solutions 318

searching 318-320

URL 316

AppExchange solution

installing 322-326

application life cycle management (ALM...

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Published in: Apr 2024Publisher: PacktISBN-13: 9781804619643
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Author (1)

author image
Kerry Townsend

Kerry Townsend is a Salesforce specialist, working with the platform since 2005 –first as a user, then as a solo Admin. She moved over to consulting in 2010, initially at boutiques, as a global systems integrator, and more recently, returning to working for herself. She has refined her skills while delivering a broad range of Salesforce solutions using multiple clouds, predominantly Sales and Marketing Cloud, for small to enterprise-size businesses. She has 16 Salesforce certifications and has been recognized as a Salesforce MVP since 2018. She is passionate about enabling others and is a Salesforce community conference and Trailblazer community's group leader. She is also a regular speaker at Salesforce conferences across the globe, including Dreamforce.
Read more about Kerry Townsend

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