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You're reading from  Learn Grafana 7.0

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Published inJun 2020
PublisherPackt
ISBN-139781838826581
Edition1st Edition
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Eric Salituro
Eric Salituro
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Eric Salituro

Eric Salituro is currently a Software Engineering Manger with the Enterprise Data and Analytics Platform team at Zendesk. He has an IT career spanning over 30 years, over 20 of which were in the motion picture industry working as a pipeline technical director and software developer for innovative and creative studios like DreamWorks, Digital Domain, and Pixar. Before moving to Zendesk, he worked at Pixar helping to manage and maintain their production render farm as a Senior Software Developer. Among his accomplishments there was the development of a Python API toolkit for Grafana aimed at streamlining the creation of rendering metrics dashboards
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Troubleshooting and controlling alerts

What happens if the alert didn't fire as you expected or you didn't get an email notification? Here are some troubleshooting tips that might help you diagnose the problem.

Checking the alert history

The first step is to checkState history. Located next to the Test Rule button, the State history button opens a pane with the current state (which you can clear if it gets too long). The state history displays the current state and up to 49 additional previous states. It might be the case that the alert has triggered but is still in a pending state, for example. Here's what a typical state history looks like:

Checking the history is a good way of getting an idea of how often your rules are firing and whether you have configured them to correctly transition from state to state, especially if you expect your alerts to switch back to OK when an alerting condition has reverted for...

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Learn Grafana 7.0
Published in: Jun 2020Publisher: PacktISBN-13: 9781838826581

Author (1)

author image
Eric Salituro

Eric Salituro is currently a Software Engineering Manger with the Enterprise Data and Analytics Platform team at Zendesk. He has an IT career spanning over 30 years, over 20 of which were in the motion picture industry working as a pipeline technical director and software developer for innovative and creative studios like DreamWorks, Digital Domain, and Pixar. Before moving to Zendesk, he worked at Pixar helping to manage and maintain their production render farm as a Senior Software Developer. Among his accomplishments there was the development of a Python API toolkit for Grafana aimed at streamlining the creation of rendering metrics dashboards
Read more about Eric Salituro