Concierge services and the amenity marketplace

Office amenities have a significant impact on tenant satisfaction, and from my experience, almost three-quarters of tenants wish their office building had more or better amenities. Fast Wi-Fi and free coffee were once thought to be an amenity but are now considered standard requirements. Smart buildings use IoT sensors and smart building applications to build a tenant portal with access to amenity services. These services help to attract and retain high-quality tenants and provide a safe environment.

The following are some of the many amenity services that benefit from using IoT smart building solutions to enhance the quality of a tenant’s experience:

• Conference facilities: While most tenants will have meeting rooms in their space, they may not have space large enough to accommodate large events. Adjustable conference rooms with online scheduling and payments, along with smart tenant controls for temperature, lighting...