Lowe’s stores introducing digital twin technology

Lowe’s Companies, Inc. (NYSE: LOW) is a North American home improvement box store and is one of the first retailers to introduce interactive digital twin technology, to combine spatial data with product location and historical order information. Using augmented reality headsets, employees can locate items in the store that may be obscured, optimize restocking strategies by seeing how shelves would look, and suggest changes to store plans. Product arrangement and displays can be viewed and modified before they are implemented in the real store environment. A 3D product catalog is currently under development.

Lowe’s digital twin applications include the following:

• Restocking support: Lowe’s associates can wear an AR headset to view a digital twin hologram overlaid atop the physical store layout. Associates can compare what the shelf should look like versus what it actually looks like.
• X-ray vision...