Reader small image

You're reading from  Salesforce Sales Cloud – An Implementation Handbook

Product typeBook
Published inApr 2024
PublisherPackt
ISBN-139781804619643
Edition1st Edition
Concepts
Right arrow
Author (1)
Kerry Townsend
Kerry Townsend
author image
Kerry Townsend

Kerry Townsend is a Salesforce specialist, working with the platform since 2005 –first as a user, then as a solo Admin. She moved over to consulting in 2010, initially at boutiques, as a global systems integrator, and more recently, returning to working for herself. She has refined her skills while delivering a broad range of Salesforce solutions using multiple clouds, predominantly Sales and Marketing Cloud, for small to enterprise-size businesses. She has 16 Salesforce certifications and has been recognized as a Salesforce MVP since 2018. She is passionate about enabling others and is a Salesforce community conference and Trailblazer community's group leader. She is also a regular speaker at Salesforce conferences across the globe, including Dreamforce.
Read more about Kerry Townsend

Right arrow

Supporting tools information

In this chapter, we look at User interface design and automating processes, which are two areas it is important to get User feedback as early as possible before investing time in a complete solution, particularly for Pro Code solutions.

You can use a sandbox or dev org to create a visual mock-up or prototype of your solution. If you don’t have one available for this purpose or you are looking to get one very early in the process, you use an UI wireframe tool such as Avonni Creator or Sketch. The latter has libraries for Salesforce components. If neither of these are available, then you can take screenshots of your existing UI and manipulate these in a presentation or drawing tool that allows you to manipulate the images.

If you are working on a Sales Cloud implementation, you should document any significant decisions or automations that you design in a documentation tool such as Confluence, if your organization uses it, or in a word processor...

lock icon
The rest of the page is locked
Previous PageNext Page
You have been reading a chapter from
Salesforce Sales Cloud – An Implementation Handbook
Published in: Apr 2024Publisher: PacktISBN-13: 9781804619643

Author (1)

author image
Kerry Townsend

Kerry Townsend is a Salesforce specialist, working with the platform since 2005 –first as a user, then as a solo Admin. She moved over to consulting in 2010, initially at boutiques, as a global systems integrator, and more recently, returning to working for herself. She has refined her skills while delivering a broad range of Salesforce solutions using multiple clouds, predominantly Sales and Marketing Cloud, for small to enterprise-size businesses. She has 16 Salesforce certifications and has been recognized as a Salesforce MVP since 2018. She is passionate about enabling others and is a Salesforce community conference and Trailblazer community's group leader. She is also a regular speaker at Salesforce conferences across the globe, including Dreamforce.
Read more about Kerry Townsend