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You're reading from  Salesforce Sales Cloud – An Implementation Handbook

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Published inApr 2024
PublisherPackt
ISBN-139781804619643
Edition1st Edition
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Kerry Townsend
Kerry Townsend
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Kerry Townsend

Kerry Townsend is a Salesforce specialist, working with the platform since 2005 –first as a user, then as a solo Admin. She moved over to consulting in 2010, initially at boutiques, as a global systems integrator, and more recently, returning to working for herself. She has refined her skills while delivering a broad range of Salesforce solutions using multiple clouds, predominantly Sales and Marketing Cloud, for small to enterprise-size businesses. She has 16 Salesforce certifications and has been recognized as a Salesforce MVP since 2018. She is passionate about enabling others and is a Salesforce community conference and Trailblazer community's group leader. She is also a regular speaker at Salesforce conferences across the globe, including Dreamforce.
Read more about Kerry Townsend

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Translating Territory requirements into a design

Before you can build your Territory Model, you need to define your types and hierarchy. Your hierarchy will typically have a geographical component and your types will likely represent the other dimension in your forecasting matrix, such as the industry vertical or customer size. You should aim to draw out your hierarchy before you start to build.

You also need to decide how you structure your assignment rules. You are likely to have geographically based criteria, perhaps by country, or for countries as large as the US, it might be by state or zip code. For this, you need to make sure that the data you are using is standardized and complete. If you have not done so already you should consider implementing the State and Country/Territory Picklists functionality. This will ensure you have a consistent set of data to use in the criteria. In addition to the geographical criteria, you will also have criteria that specify the other dimensions...

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Salesforce Sales Cloud – An Implementation Handbook
Published in: Apr 2024Publisher: PacktISBN-13: 9781804619643

Author (1)

author image
Kerry Townsend

Kerry Townsend is a Salesforce specialist, working with the platform since 2005 –first as a user, then as a solo Admin. She moved over to consulting in 2010, initially at boutiques, as a global systems integrator, and more recently, returning to working for herself. She has refined her skills while delivering a broad range of Salesforce solutions using multiple clouds, predominantly Sales and Marketing Cloud, for small to enterprise-size businesses. She has 16 Salesforce certifications and has been recognized as a Salesforce MVP since 2018. She is passionate about enabling others and is a Salesforce community conference and Trailblazer community's group leader. She is also a regular speaker at Salesforce conferences across the globe, including Dreamforce.
Read more about Kerry Townsend