Summary

In this chapter, we started by learning about the Salesforce ALM, which provides a framework for how we develop our Sales Cloud solution. We reviewed the two customization approaches, low code, and pro code, and explored the different delivery methodologies you can follow.

We then went on to learn about the environments Salesforce provides for development and the tools that are available to move the functionality you have built between these environments. With this foundational understanding of the tooling available, we considered how to develop a test plan for our solutions, something we’ll build on in Chapter 8 – Executing Testing. We’ll continue to explore the importance of change management and training in taking your users on the journey with you to ensure overall implementation success. We’ll expand on what we have covered in this chapter in Chapter 9 – Executing Training.

In the next chapter, we’ll take a detailed look...