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Salesforce Sales Cloud – An Implementation Handbook

You're reading from  Salesforce Sales Cloud – An Implementation Handbook

Product type Book
Published in Apr 2024
Publisher Packt
ISBN-13 9781804619643
Pages 368 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Kerry Townsend Kerry Townsend
Profile icon Kerry Townsend

Table of Contents (20) Chapters

Preface 1. Part 1:Building the Fundamentals
2. Chapter 1: Preparing for Success 3. Chapter 2: Defining the Approach 4. Chapter 3: The Core Sales Process 5. Chapter 4: The Lead Generation Process 6. Chapter 5: Design and Build: Sales User Productivity 7. Part 2: Preparing to Release
8. Chapter 6: Bringing Data into Sales Cloud 9. Chapter 7: Getting Sign-Off 10. Chapter 8: Executing Testing 11. Chapter 9: Executing Training 12. Part 3: Beyond the Fundamentals
13. Chapter 10: Deployment Planning 14. Chapter 11: Territory Management 15. Chapter 12: Modeling Additional Processes with Sales Cloud 16. Chapter 13: Common System Integrations 17. Chapter 14: Extending with the AppExchange 18. Index 19. Other Books You May Enjoy

Developing a testing approach

Testing is the third stage of the Salesforce ALM. In this section, we’ll review the planning that is required to set up your testing approach. In Chapter 8, Executing Testing, we’ll expand on the content in the section and look at the specifics of the functional testing phases that we’ll introduce in this section. We’ll also consider the practical aspects of testing. We’ll start with a foundational understanding of why testing is important.

Why is testing important?

Testing is part of any quality assurance process, which aims to prevent defects and errors in software solutions. Testing confirms that the functionality that’s built delivers the requirements specified and will be an important part of your implementation delivery. This ensures that the solution delivers on stakeholders’ expectations and that it can be trusted. A solution that has errors and defects will quickly be mistrusted and abandoned...

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