Introduction

Customers are billed for goods and services by an organization. Oracle Receivables creates an invoice for the bill and the customers pay the invoices. The receipts for the bill are entered and monitored in receivables. In this chapter, we will look at how to create invoices and record the receipts from customers. Let's start by looking at the receivables process.

The following diagram summarizes an example of the receivables process:

1. 1. The Customer Service Administrator creates the invoice in Oracles receivables. Invoices can also be created and imported from other modules, for example, through order management, projects, service contracts, and other Oracle and non-Oracle systems.

2. 2. The invoices are reviewed and adjusted if necessary by the Customer Service Manager. They are completed and sent to the Customer.

3. 3. The Customer pays the invoice.

4. 4. The Customer Service Administrator enters the receipt in receivables.

Let's start by looking at how to create an invoice.