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Microsoft Dynamics 365 Project Operations

You're reading from  Microsoft Dynamics 365 Project Operations

Product type Book
Published in May 2021
Publisher Packt
ISBN-13 9781801072076
Pages 298 pages
Edition 1st Edition
Languages
Author (1):
Robert Houdeshell Robert Houdeshell
Profile icon Robert Houdeshell

Table of Contents (17) Chapters

Preface 1. Section 1: Foundation and Framework of Project Operations
2. Chapter 1: Introducing Project Operations 3. Chapter 2: Using the Microsoft Dynamics 365 Framework for Success 4. Chapter 3: The How-Tos of Setting Up Project Operations 5. Section 2: Project Sales through Delivery
6. Chapter 4: The Account Manager – Project Selling 7. Chapter 5: Project Contracts and Pricing 8. Chapter 6: Practice Manager Functions – We Won the Contract! What Now? 9. Chapter 7: Resource Manager – Staffing for Success! 10. Section 3: Project Delivery through Operations
11. Chapter 8: Managing the Project to Success! 12. Chapter 9: Team Member Activities 13. Chapter 10: Approvals and Exceptions 14. Chapter 11: Project Accounting and Operations 15. Assessments 16. Other Books You May Enjoy

Dynamics 365 CE – Sales customizations

We are going to begin with the baseline setup of Dynamics 365 CE – Sales. Note that without this information, you will not be able to work through the rest of the system. For example, to sell a contract, you need to have accounts (customers or clients) in the system. Let's begin with some baseline configuration changes, decisions that will help you go forward.

Customizations and configurations

There are a number of customizations and configuration changes that will help to make Project Operations a more friendly environment for your users. Microsoft has made Project Operations somewhat generic, counting on the partner community and the clients of Project Operations to further tailor it to their businesses.

Dynamics 365 Project Operations uses the process of solutioning each group of customizations as a way to perform customization in, for example, a development system, and then transfer into a test system for testing...

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