After going through the previous troubleshooting process with the LEDs and the serial port, if you still do not find a fix, the next step is to look at repair options. The BeagleBone SRM document describes this procedure. Repair requests can be initiated by navigating to http://www.beagleboard.org/support/rma. Once approved, an RMA number will be issued and instructions to ship will be provided. The BeagleBone is then shipped back to the provided address. Depending on the nature of the problem and the length of time for which you have owned the board, there might be a cost associated with it. The concerned authorities should be able to explain this to you. Once they receive the board, they will do additional diagnostics and replace components as needed.
Since the BeagleBone is a low-cost board, the cost to ship and repair can potentially exceed the cost of a new board. For instances like this, it might be best to buy a replacement. For readers outside the U.S., they...
