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You're reading from  CCBA® and CBAP® Certifications Study Guide

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Published inMay 2020
PublisherPackt
ISBN-139781838825263
Edition1st Edition
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Esta Lessing
Esta Lessing
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Esta Lessing

Esta Lessing is a passionate educator and facilitator, helping business analysts meet the increasing demand for up to date skills and capability. She founded her company, Business Analysis Excellence Pty Ltd in 2013 and focusses on providing BA education. Esta was one of the first to achieve her CBAP designation in Australia and New Zealand and served as a Certification Role Delineation Committee member for the International Institute of Business Analysis (IIBA). She has a B. Com (Hons) Informatics degree at the University of Pretoria and the London School of Economics and has multiple British Computer Society (BCS) certifications to her name. She has worked as a Business Analyst in South Africa, UK and is currently based in Australia. Estas most recent achievement is developing an innovative strategic planning and analysis methodology that engages team creativity and deliver strategic roadmaps for achieving a teams future vision.
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Task: Conduct Elicitation

The second task of the Elicitation and Collaboration Knowledge Area is: Conduct Elicitation. This task describes the execution of elicitation sessions as it was planned and is now performed by the business analyst.

There are a number of different ways of conducting elicitation with stakeholders and in most cases, the business analyst will use a combination of different approaches, techniques, and styles to obtain and complete the elicitation activities. In this section, we discuss the primary categories of how elicitation can be conducted and we discuss the role of the business analyst during the elicitation session itself.

Let's start by considering the purpose of the task of conducting elicitation and the types of elicitation the business analyst can perform.

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CCBA® and CBAP® Certifications Study Guide
Published in: May 2020Publisher: PacktISBN-13: 9781838825263

Author (1)

author image
Esta Lessing

Esta Lessing is a passionate educator and facilitator, helping business analysts meet the increasing demand for up to date skills and capability. She founded her company, Business Analysis Excellence Pty Ltd in 2013 and focusses on providing BA education. Esta was one of the first to achieve her CBAP designation in Australia and New Zealand and served as a Certification Role Delineation Committee member for the International Institute of Business Analysis (IIBA). She has a B. Com (Hons) Informatics degree at the University of Pretoria and the London School of Economics and has multiple British Computer Society (BCS) certifications to her name. She has worked as a Business Analyst in South Africa, UK and is currently based in Australia. Estas most recent achievement is developing an innovative strategic planning and analysis methodology that engages team creativity and deliver strategic roadmaps for achieving a teams future vision.
Read more about Esta Lessing