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You're reading from  CCBA® and CBAP® Certifications Study Guide

Product typeBook
Published inMay 2020
PublisherPackt
ISBN-139781838825263
Edition1st Edition
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Author (1)
Esta Lessing
Esta Lessing
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Esta Lessing

Esta Lessing is a passionate educator and facilitator, helping business analysts meet the increasing demand for up to date skills and capability. She founded her company, Business Analysis Excellence Pty Ltd in 2013 and focusses on providing BA education. Esta was one of the first to achieve her CBAP designation in Australia and New Zealand and served as a Certification Role Delineation Committee member for the International Institute of Business Analysis (IIBA). She has a B. Com (Hons) Informatics degree at the University of Pretoria and the London School of Economics and has multiple British Computer Society (BCS) certifications to her name. She has worked as a Business Analyst in South Africa, UK and is currently based in Australia. Estas most recent achievement is developing an innovative strategic planning and analysis methodology that engages team creativity and deliver strategic roadmaps for achieving a teams future vision.
Read more about Esta Lessing

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Summary

During this chapter, you have learned about the Knowledge Area of Elicitation and Collaboration.

The following are the key concepts and tasks we covered during this chapter:

  • The Elicitation and Collaboration Knowledge Area
  • Task: Prepare for Elicitation
  • Task: Conduct Elicitation
  • Task: Confirm Elicitation Results
  • Task: Communicate Business Analysis Information
  • Task: Manage Stakeholder Collaboration

Make sure you revise these key learnings before completing the knowledge quiz at the end of this chapter.

You now have an understanding of the importance and purpose of the business analysis Elicitation and Collaboration Knowledge Area in terms of what is involved when eliciting requirements and business needs from stakeholders as well as what to consider when communicating this information to the relevant stakeholders and groups effectively.

During the next chapter of this...

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CCBA® and CBAP® Certifications Study Guide
Published in: May 2020Publisher: PacktISBN-13: 9781838825263

Author (1)

author image
Esta Lessing

Esta Lessing is a passionate educator and facilitator, helping business analysts meet the increasing demand for up to date skills and capability. She founded her company, Business Analysis Excellence Pty Ltd in 2013 and focusses on providing BA education. Esta was one of the first to achieve her CBAP designation in Australia and New Zealand and served as a Certification Role Delineation Committee member for the International Institute of Business Analysis (IIBA). She has a B. Com (Hons) Informatics degree at the University of Pretoria and the London School of Economics and has multiple British Computer Society (BCS) certifications to her name. She has worked as a Business Analyst in South Africa, UK and is currently based in Australia. Estas most recent achievement is developing an innovative strategic planning and analysis methodology that engages team creativity and deliver strategic roadmaps for achieving a teams future vision.
Read more about Esta Lessing