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You're reading from  CCBA® and CBAP® Certifications Study Guide

Product typeBook
Published inMay 2020
PublisherPackt
ISBN-139781838825263
Edition1st Edition
Tools
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Concepts
Business Intelligence
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Author (1)
Esta Lessing
Esta Lessing
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Esta Lessing

Esta Lessing is a passionate educator and facilitator, helping business analysts meet the increasing demand for up to date skills and capability. She founded her company, Business Analysis Excellence Pty Ltd in 2013 and focusses on providing BA education. Esta was one of the first to achieve her CBAP designation in Australia and New Zealand and served as a Certification Role Delineation Committee member for the International Institute of Business Analysis (IIBA). She has a B. Com (Hons) Informatics degree at the University of Pretoria and the London School of Economics and has multiple British Computer Society (BCS) certifications to her name. She has worked as a Business Analyst in South Africa, UK and is currently based in Australia. Estas most recent achievement is developing an innovative strategic planning and analysis methodology that engages team creativity and deliver strategic roadmaps for achieving a teams future vision.
Read more about Esta Lessing

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Exploring tools and technology

In order for a business analyst to be effective in their daily roles, there are certain types of tools and technology that they should master in order to convey the results of the information they discover in an effective and efficient way. They need these tools and technology to convey information in the form of artifacts, models, and diagrams; to track issues and risks, and to increase their overall productivity.

There are a number of specific core competencies identified as part of the tools and technology category. These include the following:

  • Office productivity tools and technology
  • Business analysis tools and technology
  • Communication tools and technology

Let's now consider each of these core competencies and learn how to apply them effectively when performing business analysis functions.

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CCBA® and CBAP® Certifications Study Guide
Published in: May 2020Publisher: PacktISBN-13: 9781838825263
© 2020 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Esta Lessing

Esta Lessing is a passionate educator and facilitator, helping business analysts meet the increasing demand for up to date skills and capability. She founded her company, Business Analysis Excellence Pty Ltd in 2013 and focusses on providing BA education. Esta was one of the first to achieve her CBAP designation in Australia and New Zealand and served as a Certification Role Delineation Committee member for the International Institute of Business Analysis (IIBA). She has a B. Com (Hons) Informatics degree at the University of Pretoria and the London School of Economics and has multiple British Computer Society (BCS) certifications to her name. She has worked as a Business Analyst in South Africa, UK and is currently based in Australia. Estas most recent achievement is developing an innovative strategic planning and analysis methodology that engages team creativity and deliver strategic roadmaps for achieving a teams future vision.
Read more about Esta Lessing

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