Search icon
Arrow left icon
All Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Newsletters
Free Learning
Arrow right icon
Emotional Intelligence for IT Professionals

You're reading from  Emotional Intelligence for IT Professionals

Product type Book
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Pages 280 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Emília M. Ludovino Emília M. Ludovino
Profile icon Emília M. Ludovino

Table of Contents (17) Chapters

Title Page
Credits
About the Author
Acknowledgment
About the Reviewer
www.Packtpub.com
Customer Feedback
Preface
1. What is Emotional Intelligence? 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

Summary


In this chapter, we have covered the five pillars of emotional resilience: stay calm, cool and collect (first pillar), calm down when strong emotions arise (second pillar), create positive emotions daily (third pillar), develop self-compassion (fourth pillar), be grateful (fifth pillar) to know how to build emotional resilience and cope with the stress, anxiety, shame, guilt, depression, lack of support from family, friends, employers, the feeling of being overwhelmed, stressed out, depressed and burnout.

You have learnt that emotional resilience is the skill to adjust to change and move on, from negative or traumatic experiences, in a positive way. To keep a healthy balance between a tough head and a warm heart. As you build your emotional intelligence competencies and skills you are also building your emotional resilience.

You have learnt that being emotionally resilient is not blocking out your feelings with drugs, pretending that everything is okay, when it is not or being too...

lock icon The rest of the chapter is locked
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at ₹800/month. Cancel anytime}