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Emotional Intelligence for IT Professionals

You're reading from  Emotional Intelligence for IT Professionals

Product type Book
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Pages 280 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Emília M. Ludovino Emília M. Ludovino
Profile icon Emília M. Ludovino

Table of Contents (17) Chapters

Title Page
Credits
About the Author
Acknowledgment
About the Reviewer
www.Packtpub.com
Customer Feedback
Preface
1. What is Emotional Intelligence? 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

Self-expression


Alex Korb, a neuroscientist at UCLA, has conducted several experiments to study how the brain benefits when we express ourselves. During the experiments, in an FMRI study, the participants viewed pictures of people with different facial expressions conveying emotional states. Every time the participants viewed the pictures their amygdala reacted to the emotions in the picture. However, one of the most interesting finds in this study was that when a participant named the emotion he was seeing, the amygdala's reactivity decreased and lessened the impact of the emotion. The study even found that when we try to suppress our negative emotions, our inward stress and anxiety get more intense! That is why our dear Sigmund Freud used to say:

Unexpressed emotions will never die. They are buried alive and will come forth later in uglier ways.

What is self-expression?

Emotional self-expression is the ability to express one's own emotions in a safe, clear, effective, and respectful way.

When...

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