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Emotional Intelligence for IT Professionals

You're reading from  Emotional Intelligence for IT Professionals

Product type Book
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Pages 280 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Emília M. Ludovino Emília M. Ludovino
Profile icon Emília M. Ludovino

Table of Contents (17) Chapters

Title Page
Credits
About the Author
Acknowledgment
About the Reviewer
www.Packtpub.com
Customer Feedback
Preface
1. What is Emotional Intelligence? 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

What is emotional resilience?


Emotional resilience is the skill to adjust to change and move on, from negative or traumatic experiences, in a positive way. To keep a healthy balance between a tough head and a warm heart. As you build your emotional intelligence competencies and skills you are also building your emotional resilience, though a person with a high level of emotional intelligence still gets frustrated, angered, stressed, or anxious. The main difference is that a person with emotional resilience knows how to prevent and bounce back from those situations. Emotional resilience does not mean pushing your emotions down or away, or ignoring them altogether. It means acknowledging and managing them well. Your heart needs to stay open for you, so you can care for yourself in even the worst times. Before you delve into the five pillars of emotional resilience, I would like to share with you the best advice to be resilient:

  • Being resilient is not blocking out your feelings with drugs, pretending...
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