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Emotional Intelligence for IT Professionals

You're reading from  Emotional Intelligence for IT Professionals

Product type Book
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Pages 280 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Emília M. Ludovino Emília M. Ludovino
Profile icon Emília M. Ludovino

Table of Contents (17) Chapters

Title Page
Credits
About the Author
Acknowledgment
About the Reviewer
www.Packtpub.com
Customer Feedback
Preface
1. What is Emotional Intelligence? 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

Emotions and the emotional brain


Why call it the emotional brain? Because neuroscientists have shown that emotions are not just a matter of the heart they are also a result of brain biochemistry, thus they named the limbic system the emotional brain. The emotional brain/limbic system stores every emotional experience we have from the first moments of life, long before we acquire the verbal or higher thinking abilities to put them into words. It is like this big warehouse of feelings and impressions that provides a context or meaning for those memories. Traditionally, neuroscientists defended that messages were transmitted to the brain by neurons, traveling through an electrical transmission system. However, in the 70s scientists discovered that our bodies also contain a chemical system for transmitting messages. This system is based on chemicals called peptides, which have receptors in every cell of our bodies. These highly sensitive information substances are thought to be the chemical...

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