Microsoft Teams for frontline workers
Most frontline workers do not have access to a dedicated computer or mobile device to communicate with their peers when using Microsoft Teams. When they do have access, communication needs to be more agile than that performed using a mouse and keyboard.
This edition uses the same Microsoft Teams application as the enterprise edition, but each user must have a frontline worker license to get access to the dedicated frontline workers features. You can learn more about the licenses for this plan at the following page: https://www.microsoft.com/en-us/microsoft-365/enterprise/frontline.
To address business scenarios for frontline workers, Microsoft has created dedicated applications tailored for the Microsoft Teams mobile version, like Walkie Talkie, and also Shift Management, which is available for both mobile and desktop.
Dedicated applications
Microsoft Teams for frontline workers helps frontline professionals manage their schedules...
