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JIRA 7 Essentials - Fourth Edition

You're reading from JIRA 7 Essentials - Fourth Edition

Product type Book

Published in Nov 2016

Publisher Packt

ISBN-13 9781786462510

Pages 398 pages

Edition 4th Edition

Languages

Concepts

Process Management

Author (1):

Patrick Li

Table of Contents (17) Chapters

JIRA 7 Essentials - Fourth Edition

Credits

About the Author

About the Reviewer

www.PacktPub.com

Preface

1. Getting Started with JIRA

2. Using JIRA for Business Projects

3. Using JIRA for Agile Projects

4. Issue Management

5. Field Management

6. Screen Management

7. Workflow and Business Process

8. E-mails and Notifications

9. Securing JIRA

10. Searching, Reporting, and Analysis

11. JIRA Service Desk

JIRA and e-mail

E-mails have become one of the most important communication tools in today's world. Businesses and individuals rely on e-mails to send and receive information around the world almost instantly. Therefore, it comes as no surprise that JIRA is fully equipped and integrated with e-mail support.

JIRA's e-mail support comes in several flavors. Firstly, JIRA e-mails users about changes made to their issues, so people working on the same issue can be kept on the same page. Secondly, JIRA can also poll mailboxes for e-mails and create issues and comments based on their content. The last feature is the ability for users to create and subscribe to filters to set up feeds in JIRA (we will discuss filters in Chapter 10, Searching, Reporting, and Analysis). These features open up a whole new dimension on how users can interact with JIRA.

In the following sections, we will look at what you need to do to enable JIRA's powerful e-mail support and also explore the tools and options at your...

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Authors (1)

Patrick Li

Patrick Li is the cofounder of AppFusions and works as a senior engineer there, specializing in integration solutions with many enterprise applications and platforms, including IBM Connections, Jive, Google Apps, and more. He has worked in the Atlassian ecosystem for over 10 years, developing products and solutions for the Atlassian platform and providing expert consulting services. He has authored many books and video courses covering Jira. He has extensive experience in designing and deploying Atlassian solutions from the ground up and customizing existing deployments for clients across verticals such as healthcare, software engineering, financial services, and government agencies.

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