In this chapter, we walked through the purpose and use of campaigns as a tool to tie together various resources in the system, and as a mechanism for collecting information from constituents. We demonstrated how petitions are used to build the public-facing forms for soliciting information and positions from visitors. We also demonstrated how surveys are used to facilitate staff and volunteer phone banks and in-person surveys, discussed the intended workflows for ensuring interviewees are handled efficiently, and how duplicate contacts are avoided. We reviewed how campaigns, petitions, and surveys are presented in reports and briefly presented the CiviEngage Drupal module and discussed how it impacts the system.
In the next chapter, we will delve into CiviCRM's fundraising tools and considerations when developing a fundraising plan.
